FAQ

March 18! If you’ve signed up for pre-sale, you’ll be the first to get the ticket link.

Three days: September 2nd, 3rd and 4th

Yes, single day tickets will be available for purchase closer to the festival date. We highly recommend grabbing a three-day pass now though, because you won’t want to miss this.

Yes, you can enroll in a payment plan for just $55 down until April 15!

No risk purchasing: If the festival is postponed or rescheduled, your festival passes will automatically be honored at the rescheduled date. Should you be unable to attend the new date, you can request a refund within 30 days of the announced rescheduled date. If the festival is canceled, your festival passes will be automatically refunded directly through our ticketing vendor.

No. Tickets are only valid for one entry to the festival per day. No re-entry.

Yes. Make sure it’s empty and that the bladder is removable for inspection upon entry.

Yep! There are several hotels located near the festival that are easily accessible and within walking distance.

Nope, we do not match tickets with ID’s. Although please be aware of scammers and fake third party ticket vendors when buying resale tickets.

Yes, tobacco/nicotine products (both combustible and electronic) are allowed but subject to inspection. Cannabis products are not allowed in a public park per state/city restrictions. Remember, we’re in a public park! Please dispose of your cigarette butts in a trash can.

This is a cash-free event! We accept Credit Cards, Debit Cards, Apple Pay, Samsung Pay and Google Pay. There will be no ATMs on site and cash will not be accepted at beverage and vending.

No. All attendees must exit the premises at the end of each night. There are no camping areas, nor is it allowed on the festival grounds.

We are an 18+ ONLY event and you MUST have a valid Government form of ID to enter the festival (ID Card, Drivers License, or Passport). If you lost your ID, do NOT delay on getting a replacement – we CANNOT accept DMV temporary IDs, and CANNOT guarantee entry without proper identification. For entry you MUST have: – Any US government-issued driver’s license or ID card containing a photograph and date of birth – US or foreign government-issued passport containing a photograph and date of birth

ARC Music Festival is ADA compliant and our goal is to ensure that everyone who attends ARC has a great experience. We have several ADA entrances and viewing locations for fans to enjoy their time at Union Park. If you have any questions or need assistance with entry, please email: [email protected]

Then we’ll dance in the rain 🙂 Rain or shine the show will go on. Alternatively, hats, shades, and sunscreen are always a good idea!

Prescribed medication (in a container with matching ID to be checked at entry and only containing the number of doses needed for duration of event as prescribed on the pill container.)

Yes. We will have a wide assortment of food including vegan and vegetarian options. If you have dietary restrictions and need to bring in outside food, please bring a note from your doctor or nutritionist and our security guards will be happy to help approve items upon arrival.

Yes. First aid stations will be clearly indicated on site and on the festival map.

Yes. Water stations will be clearly indicated on site and on the festival map.

We suggest that fans take public transportation, ride a bicycle, or take a cab/ride-sharing service to ARC. These are the most effective, environmentally sound, and neighborly methods to get to Union Park. The CTA stop is just blocks away from the festival entrance – the most convenient route to the fest.

 

Bus: The Ashland #9 bus runs north/south and stops on the western edge of Union Park. The Madison #20 bus runs east/west and stops just south of the park, it also runs directly from Ogilvie station and is a short walk from Union Station downtown.

 

Train: The Ashland stop on the Green and Pink lines is right at the northwest corner of the park. There is an accessible entrance.

 

Bike: Check the official map (coming soon) for the location of our Bike Parking area.

 

Car: The festival does not provide any parking for festival attendees. There are no sanctioned parking lots for public use in the Union Park area associated with the festival. Please use ride sharing services if you are planning on driving to ARC.

Contact Us

For 24/7 ticketing and fulfillment questions, reach out to our ticketing provider by clicking here.

Please review the FAQ before submitting your inquiries. We’re working hard to answer all of your questions, please be patient and we will respond as soon as possible.

Sponsorship Requests:

Press Inquiries Only:

Infamous PR
[email protected]

ADA Access and Accommodations:

Get in Touch!

The Sound

The sound of ARC bridges the global electronic music scene by taking modern house music icons and putting them alongside Chicago’s own originators, international techno artists and multi-genre live performances. It is this diverse programming that illustrated the ARC curation and connected the scene’s contemporary innovators, Chicago’s founding members of dance and everything in between.

The Experience

ARC extends far beyond the music; bringing the global scene to the culture and artistry that makes Chicago special. Attendees experienced a curated production and art to guide between each of the immersive stage environments.

ARC will continue to be a larger than life experience that will leave you feeling both connected and exhilarated long after you leave the dance floor.

Travel Info

Arc Fest 2022

Getting to the Festival

We suggest that fans take public transportation, ride a bicycle, or take a cab/ride-sharing service to ARC. These are the most effective, environmentally sound, and neighborly methods to get to Union Park. The Green & Pink Line CTA stop is steps away from the festival entrance – the most convenient route to the fest.

Arc Fest 2022

Where to Stay

Located in the heart of the West Loop of Chicago, Illinois – there are many hotel options within walking or biking distance to the festival. We also will be announcing official hotel partners that offer discounted rates and room blocks just for festival attendees, making sure you can party in peace over Labor Day Weekend

Arc Fest 2022

Things to Do

Being located in the birthplace of house music, Chicago offers many, many opportunities to experience rich culture and history through food, shopping, sights, sounds and more. ARC will be sharing highlights of what we recommend for those spending extra time in Chicago in our news section.

Connect, engage & follow to stay updated

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ARC Music Festival 2022.

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