When will passes be on-sale for 2023?

Three-day passes are on sale now. You can get yours by clicking here.

How many days will ARC 2023 be?

Three days: September 1st, 2nd, & 3rd.

I’m having an issue with my ticket, can you help?

Please contact Front Gate Tickets directly and they’ll be able to assist! 

Can I buy single-day passes?

Single Day passes are not on sale, but 3-Day passes are!

Do you offer payment plans?

Yes, payment plans are available now.

What are the hours of the festival?

2pm – 10pm

What are the age restrictions?

18 +

What if the event is canceled or postponed?

No risk purchasing: If the festival is postponed or rescheduled, your festival passes will automatically be honored at the rescheduled date. Should you be unable to attend the new date, you can request a refund within 30 days of the announced rescheduled date. If the festival is canceled, your festival passes will be automatically refunded directly through our ticketing vendor.

Is there re-entry to the festival?

No. Tickets are only valid for one entry to the festival per day. No re-entry.

Can I bring a Camelbak?

Yes. Make sure it’s empty and that the bladder is removable for inspection upon entry.

Are there hotels near the venue?

Yep! There are several hotels located near the festival that are easily accessible and within walking distance.

Does my name need to match my ticket?

Nope, we do not match tickets with IDs. Although please be aware of scammers and fake third-party ticket vendors when buying resale tickets.

Can I smoke/vape at ARC?

Yes, tobacco/nicotine products (both combustible and electronic) are allowed but subject to inspection. Cannabis products are not allowed in a public park per state/city restrictions. Remember, we’re in a public park! Please dispose of your cigarette butts in a trash can.

What form of payments do you accept at the festival?

This is a cash-free event! We accept Credit Cards, Debit Cards, Apple Pay, Samsung Pay, and Google Pay. There will be no ATMs on site and cash will not be accepted at beverage and vending.

Is camping allowed?

No. All attendees must exit the premises at the end of each night. There are no camping areas, nor is it allowed on the festival grounds.

Do I have to bring an ID?

We are an 18+ ONLY event and you MUST have a valid Government form of ID to enter the festival (ID Card, Drivers License, or Passport). If you lost your ID, do NOT delay on getting a replacement – we CANNOT accept DMV temporary IDs, and CANNOT guarantee entry without proper identification. For entry you MUST have: – Any US government-issued driver’s license or ID card containing a photograph and date of birth – US or foreign government-issued passport containing a photograph and date of birth

Is there ADA access to the festival?

ARC Music Festival is ADA compliant and our goal is to ensure that everyone who attends ARC has a great experience. We have several ADA entrances and viewing locations for fans to enjoy their time at Union Park. If you have any questions or need assistance with entry, please email: [email protected]

What happens if it rains?

Then we’ll dance in the rain 🙂 Rain or shine the show will go on. Alternatively, hats, shades, and sunscreen are always a good idea!

How do I bring my medical prescription?

Prescribed medication (in a container with matching ID to be checked at entry and only containing the number of doses needed for duration of event as prescribed on the pill container.)

Will there be vegan/vegetarian-friendly food at the festival?

Yes. We will have a wide assortment of food including vegan and vegetarian options. If you have dietary restrictions and need to bring in outside food, please bring a note from your doctor or nutritionist and our security guards will be happy to help approve items upon arrival.

Are there first aid stations?

Yes. First aid stations will be clearly indicated on-site and on the festival map.

Are there refillable water stations?

Yes. Water stations will be clearly indicated on-site and on the festival map.

How do I get to ARC?

We suggest that fans take public transportation, ride a bicycle, or take a cab/ride-sharing service to ARC. These are the most effective, environmentally sound, and neighborly methods to get to Union Park. The CTA stop is just blocks away from the festival entrance – the most convenient route to the fest.

Bus: The Ashland #9 bus runs north/south and stops on the western edge of Union Park. The Madison #20 bus runs east/west and stops just south of the park, it also runs directly from Ogilvie station and is a short walk from Union Station downtown.

Train: The Ashland stop on the Green and Pink lines is right at the northwest corner of the park. There is an accessible entrance.

Bike: Check the official map (coming soon) for the location of our Bike Parking area.

Car: The festival does not provide any parking for festival attendees. There are no sanctioned parking lots for public use in the Union Park area associated with the festival. Please use ride sharing services if you are planning on driving to ARC.