LOST & FOUND
Think you left something behind at the festival?
Browse through the found items here to see if your item has been turned in. If you see your item, submit a claim and wait for a response from our lost and found team. Our team may ask for more information to confirm ownership.
We appreciate your patience while we review every claim.
So, you filled out a claim, what next?
If the claim is approved during festival hours please pick up your item at the Guest Services booth located near the main entrance. If the festival has already ended, then we can arrange to ship the item back to you for a shipping fee. No need to make a trip to the festival site as all found items will be sent to our lost and found vendor, Liff Happens, immediately following the event.
Please turn in stray items you may find at the show directly to the Guest Services booth (not to staff/security).
Contact Us
For 24/7 ticketing and fulfillment questions, reach out to our ticketing provider by clicking here.
Please review the FAQ before submitting your inquiries. We’re working hard to answer all of your questions, please be patient and we will respond as soon as possible.
Sponsorship Requests:
Press Inquiries Only:
Infamous PR
[email protected]
ADA Access and Accommodations:
Get in Touch!
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The Sound
The sound of ARC bridges the global electronic music scene by taking modern house music icons and putting them alongside Chicago’s own originators, international techno artists and multi-genre live performances. It is this diverse programming that illustrated the ARC curation and connected the scene’s contemporary innovators, Chicago’s founding members of dance and everything in between.
The Experience
ARC extends far beyond the music; bringing the global scene to the culture and artistry that makes Chicago special. Attendees experienced a curated production and art to guide between each of the immersive stage environments.
ARC will continue to be a larger than life experience that will leave you feeling both connected and exhilarated long after you leave the dance floor.
Travel Info
Getting to the Festival
We suggest that fans take public transportation, ride a bicycle, or take a cab/ride-sharing service to ARC. These are the most effective, environmentally sound, and neighborly methods to get to Union Park. The Green & Pink Line CTA stop is steps away from the festival entrance – the most convenient route to the fest.
Where to Stay
Located in the heart of the West Loop of Chicago, Illinois – there are many hotel options within walking or biking distance to the festival. We also will be announcing official hotel partners that offer discounted rates and room blocks just for festival attendees, making sure you can party in peace over Labor Day Weekend
Things to Do
Being located in the birthplace of house music, Chicago offers many, many opportunities to experience rich culture and history through food, shopping, sights, sounds and more. ARC will be sharing highlights of what we recommend for those spending extra time in Chicago in our news section.
